P20F4 – Reductant Consumption Too Low

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Code Meaning

P20F4 indicates that the reductant (AdBlue®) flow is lower than expected by the SCR (Selective Catalytic Reduction) system. This fluid is essential for reducing NOx emissions on diesel vehicles.


Probable Causes

Priority Cause
1. Low AdBlue® level or degraded quality
2. Clogged cap/piping (urea crystallization)
3. Faulty AdBlue® pump
4. Clogged or faulty SCR injector
5. Defective AdBlue® quality/flow sensor
6. Electrical issue (wires, connectors, relay)
7. SCR module (DCU) failure

Diagnostic Procedure

Step 1: Initial checks (40% of cases)

  • AdBlue® level:

    • Check the tank (refill if < ⅓ full).

    • Check fluid quality (no water or contaminants).

  • 🔍 Visual inspection:

    • Examine pump/injector connectors and cables (look for corrosion, bent pins).

    • Inspect AdBlue® lines (swelling, leaks, white crystals).

Step 2: System tests (requires diagnostic tool)

  • ⚙️ Live data reading:

    • Actual vs. expected AdBlue® flow rate.

    • Tank temperature (must be > -7°C to operate).

  • 🔧 Pump/injector activation:

    • Activate the pump with the diagnostic tool to verify its operation.

Step 3: Electrical tests

Component Test
AdBlue® pump Measure voltage (12V) and resistance (10-20 Ω depending on model)
SCR injector Check resistance (often 10-15 Ω)
Level sensor Verify voltage curve according to level

Step 4: System cleaning

  • Decrystallization:

    • Remove the SCR injector and soak it in hot distilled water (30 min).

    • Use a specific cleaning kit for the lines (e.g., Liqui Moly SCR System Clean).


Repair Solutions

Cause Solution Estimated Cost
Low level Refill with ISO 22241 certified AdBlue® 10-20 €
Clogged lines Chemical cleaning or replacement 50-150 €
Faulty pump Replacement 300-600 €
Faulty SCR injector Replacement 200-500 €
Electrical issue Wiring harness/connector repair 50-200 €

⚠️ Important:

  • Reset the SCR system with a diagnostic tool after repair (e.g., Delphi DS150E or Autel MaxiCOM).

  • An unresolved P20F4 can lead to power limitation and exceeding anti-pollution standards.


Technical Tips

  1. Crystal prevention:

    • Use only new and certified AdBlue®.

    • Avoid parking the vehicle on a slope (the injector must remain submerged).

  2. Related codes:

    • If P20F4 is accompanied by P207F (flow too high), suspect a faulty sensor.

  3. Software update:

    • Check your manufacturer’s TSBs (Technical Service Bulletins) for software corrections.

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